Volunteer Coordinator - Temporary Assignment

Dilley, Texas Justice Campaign

30 Oct 2018

Dilley, Texas

Justice Campaign




Career Level

Entry Level

FLSA Classification


We Are

The American Immigration Council (“Council”), a 501(c)(3) nonprofit, is a powerful voice in promoting laws, policies, and attitudes that honor our proud history as a nation of immigrants. Through research and policy analysis, litigation and communications, and international exchange, the Council seeks to shape a twenty-first century vision of the American immigrant experience.

The Justice Campaign is a collaboration between the American Immigration Council and the American Immigration Lawyers Association. The Justice Campaign is a broad-based project to activate a community of lawyers (and other volunteers with supporting skills) to defend detained immigrants facing removal and to advocate for due process and justice for noncitizens targeted for immigration enforcement.

The Dilley Pro Bono Project (the Project), a local partner in the Justice Campaign, is an unincorporated association that provides pro bono legal services and undertakes advocacy on behalf of detained mothers and their children at the South Texas Family Residential Center (STFRC) near the city of Dilley, Frio County, Texas. The Project is a consortium of four non-profit corporations, the American Immigration Council (Council), the American Immigration Lawyers’ Association (AILA), the Catholic Legal Immigration Network, Inc. (CLINIC), and Texas Rio Grande Legal Aid (TRLA).

Your Role

Under the direction of the Director, the Volunteer Coordinator is responsible for communicating with, screening, scheduling, orienting and conducting post-engagement surveys of all volunteers for the Dilley Pro Bono Project (Project) in partnership with the Immigration Justice Campaign. The Coordinator will obtain necessary clearances for all volunteers in a timely fashion and maintain data collection systems to track volunteer engagement.

This position reports to the Director of the Dilley Pro Bono Project and the Manager of Pro Bono Partnerships and Projects for the Immigration Justice Campaign.

Essential Job Functions will include:

  • Communicate with and disseminate information to volunteers and respond to all volunteer inquiries in a timely fashion.
  • Identify “super-star” and partner with the Immigrant Justice Campaign to leverage them.
  • Provide creative tools to orient volunteers in advance of their time on the ground, experience permitting. Tools must be nimble enough to support remote teams.
  • Track and survey volunteers’ experiences and engagement in the Project, interpret the data, and make recommendations on trends established from data collection and survey information.
  • Obtain necessary clearances for all volunteers, including mental health and medical professionals, in a timely fashion and maintain strong relationships with government officials at the facility to facilitate clearance.
  • Ensure volunteers abide by facility rules and Project expectations.
  • Match on-the-ground needs to weekly volunteer pool in coordination with the Director.
  • Develop and execute an onboarding process for volunteers.• In limited circumstances, coordinate the scheduling of remote interpreters for on-the-ground volunteers.
  • Open and disable volunteer accounts in client management system.
  • Coordinate screening and enrollment for remote teams.
  • Complete and track volunteer verification documentation on behalf of the Project.
  • Work with the Director to select long-term volunteers and facilitate their engagement.
  • Work with the Project Manager and Director to trouble-shoot volunteer coordination needs and provide additional support to volunteers on-the-ground.
  • Perform administrative/clerical tasks, as needed, to help connect volunteers with the appropriate opportunities and resources.
  • Perform other related duties and tasks as assigned.

As with all positions at the Council, this position requires commitment to the Council’s mission.

Your Background

Undergraduate degree with 1-3 years’ experience successfully building capacity through strategic volunteer engagement, ideally including within the legal community. Prior volunteer outreach experience required. The successful candidate will have demonstrated creativity in volunteer outreach through multiple media (including social media) and experience using volunteer management systems and online community platforms and have excellent written and oral communication skills.  Bilingual skills and an understanding of multi-cultural communications desirable.

This is a temporary assignment located in Dilley, Texas. 

American Immigration Council is an active Equal Employment Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.